Terms & Conditions
Terms & Conditions
Terms & Conditions
Resonance by Lavendaire
Effective Date: January 20, 2026
Resonance by Lavendaire
Effective Date: January 20, 2026
Resonance by Lavendaire
Effective Date: January 20, 2026
These Terms of Use (the "Terms") govern your access to and use of the Resonance mobile and web application (collectively, the "Service"). The Service is owned and operated by Lavendaire, Inc., a California S-Corporation ("Lavendaire," "we," "our," or "us"). By downloading, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
These Terms of Use (the "Terms") govern your access to and use of the Resonance mobile and web application (collectively, the "Service"). The Service is owned and operated by Lavendaire, Inc., a California S-Corporation ("Lavendaire," "we," "our," or "us"). By downloading, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
Agreement to Terms
Agreement to Terms
By using the Service, you acknowledge that you have read these Terms and our [Privacy Policy] and agree to be bound by them. We may modify these Terms at any time by posting updated Terms on this page. Continued use after modifications become effective constitutes your acceptance.
Eligibility: You must be at least 13 years old to use the Service. If you are between 13 and 17, you may only use the Service with permission from a parent or legal guardian, and they must agree to these Terms on your behalf. We do not permit children under 13 to use the Service or provide us with personal information. If you are a parent or guardian and discover that a child under 13 has provided us with personal data, contact us at support@lavendaire.com.
Modifications to Service: We reserve the right to modify, suspend, or discontinue the Service or any portion of it at any time. We will provide notice when required by law.
By using the Service, you acknowledge that you have read these Terms and our [Privacy Policy] and agree to be bound by them. We may modify these Terms at any time by posting updated Terms on this page. Continued use after modifications become effective constitutes your acceptance.
Eligibility: You must be at least 13 years old to use the Service. If you are between 13 and 17, you may only use the Service with permission from a parent or legal guardian, and they must agree to these Terms on your behalf. We do not permit children under 13 to use the Service or provide us with personal information. If you are a parent or guardian and discover that a child under 13 has provided us with personal data, contact us at support@lavendaire.com.
Modifications to Service: We reserve the right to modify, suspend, or discontinue the Service or any portion of it at any time. We will provide notice when required by law.
Account Registration and Security
Account Registration and Security
Account Creation: To access certain features, you must create an account by providing accurate information (name, email address, and password). You agree to keep this information up to date and maintain the confidentiality of your credentials. You are responsible for all activity under your account.
Account Security: You may not share your account or allow others to use it. If you believe an unauthorized person has accessed your account, notify us immediately at support@lavendaire.com with "Unauthorized Access" in the subject line.
Social Login: If you log in through a third-party provider (Google, Apple, Facebook), you authorize us to receive limited information from that provider as permitted by their terms and privacy policies.
Account Creation: To access certain features, you must create an account by providing accurate information (name, email address, and password). You agree to keep this information up to date and maintain the confidentiality of your credentials. You are responsible for all activity under your account.
Account Security: You may not share your account or allow others to use it. If you believe an unauthorized person has accessed your account, notify us immediately at support@lavendaire.com with "Unauthorized Access" in the subject line.
Social Login: If you log in through a third-party provider (Google, Apple, Facebook), you authorize us to receive limited information from that provider as permitted by their terms and privacy policies.
User Conduct and License
User Conduct and License
Limited License: We grant you a limited, non-exclusive, revocable license to access and use the Service for personal, non-commercial purposes. You may download our mobile app and stream or download audio content (where available) solely for personal use.
You May NOT:
Copy, reproduce, distribute, or publicly perform any content
Record, download (except for permitted offline use), or redistribute audio
Use automated systems (bots, scrapers) to access the Service
Share your account or use another person's account
Modify, reverse engineer, or create derivative works
Remove copyright or proprietary notices
Use the Service for commercial purposes
Upload viruses, malware, or harmful code
Interfere with or disrupt the Service's operation
Use the Service for any unlawful purpose
User Content: The Service allows you to share listening statistics, personality assessments, and gamification achievements ("User Content"). By sharing User Content, you grant Lavendaire a non-exclusive, worldwide, royalty-free license to display, reproduce, and use your User Content in connection with operating and promoting the Service. You represent that you own or have rights to submit your User Content. We may remove User Content that violates these Terms.
Limited License: We grant you a limited, non-exclusive, revocable license to access and use the Service for personal, non-commercial purposes. You may download our mobile app and stream or download audio content (where available) solely for personal use.
You May NOT:
Copy, reproduce, distribute, or publicly perform any content
Record, download (except for permitted offline use), or redistribute audio
Use automated systems (bots, scrapers) to access the Service
Share your account or use another person's account
Modify, reverse engineer, or create derivative works
Remove copyright or proprietary notices
Use the Service for commercial purposes
Upload viruses, malware, or harmful code
Interfere with or disrupt the Service's operation
Use the Service for any unlawful purpose
User Content: The Service allows you to share listening statistics, personality assessments, and gamification achievements ("User Content"). By sharing User Content, you grant Lavendaire a non-exclusive, worldwide, royalty-free license to display, reproduce, and use your User Content in connection with operating and promoting the Service. You represent that you own or have rights to submit your User Content. We may remove User Content that violates these Terms.
Subscriptions, Free Trials, and Payments
Subscriptions, Free Trials, and Payments
Subscription Plans: To access premium features, purchase a monthly, annual, or two-year subscription (when available). Subscriptions automatically renew at the end of each billing period until canceled. By subscribing, you authorize our payment processors (Stripe, Apple App Store, Google Play, RevenueCat) to charge your payment method at the then-current rate plus applicable taxes.
Free Trials:
We may offer different types of free trials from time to time.
Beta Trial: Users who join during our beta launch may receive a 30-day free trial with full access to Resonance. No payment information is required. At the end of the trial, your account will automatically downgrade to the free tier unless you choose to subscribe.
Standard Trial: New subscribers may be eligible for a 14-day free trial, which may require providing payment details. Unless canceled before the trial ends, the subscription will automatically begin and renew according to your selected plan.
Trial availability and duration may vary by promotion and are subject to change at our discretion.
Cancellation: Cancel anytime through your account settings or the relevant app store. Cancellation takes effect at the end of your current billing period. You retain access through the end of the paid period, but no refunds or pro-rated credits are provided for unused time, except as stated below.
30-Day Money-Back Guarantee: If you are not satisfied within the first 30 days of your initial paid subscription, contact support@lavendaire.com for a full refund. After 30 days, all subscription fees are non-refundable except as required by law.
App Store Purchases: For subscriptions purchased through Apple App Store or Google Play, refund requests must be submitted directly through those platforms.
Failed Payments: If payment fails, we may suspend your access. You remain responsible for unpaid amounts. We may retry payment multiple times.
Pricing Changes: We may change subscription fees with notice. Changes apply to your next billing cycle.
Subscription Plans: To access premium features, purchase a monthly, annual, or two-year subscription (when available). Subscriptions automatically renew at the end of each billing period until canceled. By subscribing, you authorize our payment processors (Stripe, Apple App Store, Google Play, RevenueCat) to charge your payment method at the then-current rate plus applicable taxes.
Free Trials:
We may offer different types of free trials from time to time.
Beta Trial: Users who join during our beta launch may receive a 30-day free trial with full access to Resonance. No payment information is required. At the end of the trial, your account will automatically downgrade to the free tier unless you choose to subscribe.
Standard Trial: New subscribers may be eligible for a 14-day free trial, which may require providing payment details. Unless canceled before the trial ends, the subscription will automatically begin and renew according to your selected plan.
Trial availability and duration may vary by promotion and are subject to change at our discretion.
Cancellation: Cancel anytime through your account settings or the relevant app store. Cancellation takes effect at the end of your current billing period. You retain access through the end of the paid period, but no refunds or pro-rated credits are provided for unused time, except as stated below.
30-Day Money-Back Guarantee: If you are not satisfied within the first 30 days of your initial paid subscription, contact support@lavendaire.com for a full refund. After 30 days, all subscription fees are non-refundable except as required by law.
App Store Purchases: For subscriptions purchased through Apple App Store or Google Play, refund requests must be submitted directly through those platforms.
Failed Payments: If payment fails, we may suspend your access. You remain responsible for unpaid amounts. We may retry payment multiple times.
Pricing Changes: We may change subscription fees with notice. Changes apply to your next billing cycle.
Health and Wellness Disclaimer
Health and Wellness Disclaimer
What We Collect: We collect information you provide (name, email, password, payment details) and information automatically collected (listening history, usage data, device information, approximate location). For complete details, see our [Privacy Policy].
How We Use It: We use your information to provide and improve the Service, process payments, communicate with you, personalize recommendations, track progress and gamification, and ensure safety and compliance.
We Don't Sell Your Data: We do not sell your personal information. We share information only with trusted service providers who help us operate the Service (payment processors, hosting providers, email services, app distribution platforms) and as required by law.
Your Rights: You can access, update, or delete your account data through your Account Settings, our website account management page, or by emailing support@lavendaire.com. See our Privacy Policy for complete information about your privacy rights.
What We Collect: We collect information you provide (name, email, password, payment details) and information automatically collected (listening history, usage data, device information, approximate location). For complete details, see our [Privacy Policy].
How We Use It: We use your information to provide and improve the Service, process payments, communicate with you, personalize recommendations, track progress and gamification, and ensure safety and compliance.
We Don't Sell Your Data: We do not sell your personal information. We share information only with trusted service providers who help us operate the Service (payment processors, hosting providers, email services, app distribution platforms) and as required by law.
Your Rights: You can access, update, or delete your account data through your Account Settings, our website account management page, or by emailing support@lavendaire.com. See our Privacy Policy for complete information about your privacy rights.
Third-Party Services
Third-Party Services
We use third-party service providers to operate the Service, including payment processors, hosting providers, email services, and app distribution platforms. We are not responsible for the practices of third-party services. Your use of such services is subject to their terms and privacy policies. See our [Privacy Policy] for more information about our service providers.
We use third-party service providers to operate the Service, including payment processors, hosting providers, email services, and app distribution platforms. We are not responsible for the practices of third-party services. Your use of such services is subject to their terms and privacy policies. See our [Privacy Policy] for more information about our service providers.
Health and Wellness Disclaimer
Health and Wellness Disclaimer
NOT MEDICAL ADVICE: The Service is for informational, entertainment, and personal wellness purposes only. It does not provide medical, psychological, or therapeutic advice, diagnosis, or treatment. Always consult your healthcare provider before beginning any meditation, breathwork, or wellness program, especially if you have medical or mental health conditions.
No Guaranteed Outcomes: We make no representations or warranties regarding health, wellness, spiritual, or therapeutic outcomes. Individual results vary and are not guaranteed.
Health Risks: Certain audio content (binaural beats, specific frequencies) may not be appropriate for individuals with epilepsy, seizure disorders, heart conditions, or other medical conditions.
Assumption of Risk: By using the Service, you assume all risks associated with meditation, breathwork, audio frequencies, and wellness practices. You agree not to hold Lavendaire liable for any physical, emotional, or psychological effects or injuries.
Emergencies: If you are experiencing a medical or mental health emergency, call 911 or your local emergency services immediately. The Service is not designed for emergency situations.
NOT MEDICAL ADVICE: The Service is for informational, entertainment, and personal wellness purposes only. It does not provide medical, psychological, or therapeutic advice, diagnosis, or treatment. Always consult your healthcare provider before beginning any meditation, breathwork, or wellness program, especially if you have medical or mental health conditions.
No Guaranteed Outcomes: We make no representations or warranties regarding health, wellness, spiritual, or therapeutic outcomes. Individual results vary and are not guaranteed.
Health Risks: Certain audio content (binaural beats, specific frequencies) may not be appropriate for individuals with epilepsy, seizure disorders, heart conditions, or other medical conditions.
Assumption of Risk: By using the Service, you assume all risks associated with meditation, breathwork, audio frequencies, and wellness practices. You agree not to hold Lavendaire liable for any physical, emotional, or psychological effects or injuries.
Emergencies: If you are experiencing a medical or mental health emergency, call 911 or your local emergency services immediately. The Service is not designed for emergency situations.
Intellectual Property
Intellectual Property
Ownership: The Service, including the "Resonance" and "Lavendaire" names, branding, app design, software, and original content, are the property of Lavendaire, Inc. and protected by U.S. and international intellectual property laws.
Licensed Content: Audio content, including music tracks and sound recordings, are either owned by Lavendaire or licensed from third-party creators, artists, and music libraries. All licensed content is used pursuant to valid licenses and remains the property of the respective copyright holders.
Your Rights: You have a limited, non-exclusive license to access and stream content for personal, non-commercial use only. You may not reproduce, distribute, publicly perform, or create derivative works without express written permission from Lavendaire and the applicable rights holders.
DMCA Copyright Policy: If you believe any content infringes your copyright, contact support@lavendaire.com with: (a) description of the copyrighted work, (b) location of infringing material, (c) your contact information, (d) statement of good faith belief that use is unauthorized, (e) statement under penalty of perjury that the notice is accurate, and (f) your signature. We will respond to valid DMCA notices and may terminate accounts of repeat infringers.
Ownership: The Service, including the "Resonance" and "Lavendaire" names, branding, app design, software, and original content, are the property of Lavendaire, Inc. and protected by U.S. and international intellectual property laws.
Licensed Content: Audio content, including music tracks and sound recordings, are either owned by Lavendaire or licensed from third-party creators, artists, and music libraries. All licensed content is used pursuant to valid licenses and remains the property of the respective copyright holders.
Your Rights: You have a limited, non-exclusive license to access and stream content for personal, non-commercial use only. You may not reproduce, distribute, publicly perform, or create derivative works without express written permission from Lavendaire and the applicable rights holders.
DMCA Copyright Policy: If you believe any content infringes your copyright, contact support@lavendaire.com with: (a) description of the copyrighted work, (b) location of infringing material, (c) your contact information, (d) statement of good faith belief that use is unauthorized, (e) statement under penalty of perjury that the notice is accurate, and (f) your signature. We will respond to valid DMCA notices and may terminate accounts of repeat infringers.
Indemnification
Indemnification
You agree to indemnify and hold harmless Lavendaire and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, and expenses (including legal fees) arising from: (a) your use or misuse of the Service, (b) your User Content, (c) your violation of these Terms, (d) your violation of any third-party rights, (e) any health consequences or personal injury from using the Service, or (f) unauthorized use of your account. We may assume exclusive defense of any matter subject to indemnification. This obligation survives termination.
You agree to indemnify and hold harmless Lavendaire and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, and expenses (including legal fees) arising from: (a) your use or misuse of the Service, (b) your User Content, (c) your violation of these Terms, (d) your violation of any third-party rights, (e) any health consequences or personal injury from using the Service, or (f) unauthorized use of your account. We may assume exclusive defense of any matter subject to indemnification. This obligation survives termination.
Disclaimers and Limitations of Liability
Disclaimers and Limitations of Liability
"AS IS" SERVICE: The Service is provided "as is" and "as available." To the fullest extent permitted by law, Lavendaire disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free from harmful components.
LIMITATION OF LIABILITY: To the maximum extent permitted by law, Lavendaire shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or goodwill. Our total liability will not exceed the greater of $100 or the amount you paid us in the 12 months preceding the claim. Some jurisdictions do not allow these limitations, so they may not apply to you.
"AS IS" SERVICE: The Service is provided "as is" and "as available." To the fullest extent permitted by law, Lavendaire disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free from harmful components.
LIMITATION OF LIABILITY: To the maximum extent permitted by law, Lavendaire shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or goodwill. Our total liability will not exceed the greater of $100 or the amount you paid us in the 12 months preceding the claim. Some jurisdictions do not allow these limitations, so they may not apply to you.
Dispute Resolution
Dispute Resolution
Informal Resolution: Before filing a claim, you agree to first contact us at support@lavendaire.com to attempt to resolve the dispute informally within 30 days.
Mediation: If informal efforts are unsuccessful, either party may elect to engage in non-binding mediation with a neutral third party. Mediation may take place in California or virtually. The cost of mediation will be shared equally.
Binding Arbitration: If mediation fails, the dispute will be resolved by final and binding arbitration, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration may occur in California or via remote means. The arbitrator’s decision will be final and enforceable in any court of competent jurisdiction.
You and Lavendaire agree to bring claims only in your individual capacities, not as part of any class, consolidated, or representative action.
You waive the right to a trial by jury.
Exceptions: Either party may seek relief in small claims court or pursue injunctive relief for intellectual property concerns.
Opt-Out Option: You may opt out of arbitration within 30 days of creating your account by emailing support@lavendaire.com with the subject line "Arbitration Opt-Out." If you opt out, disputes will be resolved in state or federal courts in California.
Time Limit: Any claim must be filed within one (1) year of the event giving rise to the dispute.
Governing Law: These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles.
Informal Resolution: Before filing a claim, you agree to first contact us at support@lavendaire.com to attempt to resolve the dispute informally within 30 days.
Mediation: If informal efforts are unsuccessful, either party may elect to engage in non-binding mediation with a neutral third party. Mediation may take place in California or virtually. The cost of mediation will be shared equally.
Binding Arbitration: If mediation fails, the dispute will be resolved by final and binding arbitration, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration may occur in California or via remote means. The arbitrator’s decision will be final and enforceable in any court of competent jurisdiction.
You and Lavendaire agree to bring claims only in your individual capacities, not as part of any class, consolidated, or representative action.
You waive the right to a trial by jury.
Exceptions: Either party may seek relief in small claims court or pursue injunctive relief for intellectual property concerns.
Opt-Out Option: You may opt out of arbitration within 30 days of creating your account by emailing support@lavendaire.com with the subject line "Arbitration Opt-Out." If you opt out, disputes will be resolved in state or federal courts in California.
Time Limit: Any claim must be filed within one (1) year of the event giving rise to the dispute.
Governing Law: These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles.
Termination
Termination
Your Right to Terminate: You may delete your account anytime through Account Settings, our website account management page, or by emailing support@lavendaire.com with "Delete Account" in the subject line. Your personal information will be removed within 30 days as described in our Privacy Policy.
Our Right to Terminate: We may suspend or terminate your account with or without notice if you: (a) violate these Terms, (b) engage in fraudulent activity or have payment issues, (c) engage in abusive, harmful, or illegal conduct, or (d) if we discontinue the Service.
Effect of Termination: Upon termination: (a) your access to the Service immediately ends, (b) you lose access to all subscription content and features, (c) downloaded offline content becomes inaccessible, (d) your data may be deleted per our Privacy Policy, and (e) no refunds are provided except as required in Section 4 or by law.
Survival: Sections 3 (User Content license), 8 (Intellectual Property), 9 (Indemnification), 10 (Disclaimers and Limitations), 11 (Dispute Resolution), and any other provisions that by their nature should survive will continue after termination.
Your Right to Terminate: You may delete your account anytime through Account Settings, our website account management page, or by emailing support@lavendaire.com with "Delete Account" in the subject line. Your personal information will be removed within 30 days as described in our Privacy Policy.
Our Right to Terminate: We may suspend or terminate your account with or without notice if you: (a) violate these Terms, (b) engage in fraudulent activity or have payment issues, (c) engage in abusive, harmful, or illegal conduct, or (d) if we discontinue the Service.
Effect of Termination: Upon termination: (a) your access to the Service immediately ends, (b) you lose access to all subscription content and features, (c) downloaded offline content becomes inaccessible, (d) your data may be deleted per our Privacy Policy, and (e) no refunds are provided except as required in Section 4 or by law.
Survival: Sections 3 (User Content license), 8 (Intellectual Property), 9 (Indemnification), 10 (Disclaimers and Limitations), 11 (Dispute Resolution), and any other provisions that by their nature should survive will continue after termination.
Apple App Store and Google Play Terms
Apple App Store and Google Play Terms
Apple App Store: If you downloaded the Service from the Apple App Store:
These Terms are between you and Lavendaire, Inc., not Apple, Inc.
Apple has no obligation to provide maintenance or support
Apple is not responsible for the Service or its content
In the event of any failure to conform to warranty, you may notify Apple for a refund of the purchase price; Apple has no other warranty obligation
Lavendaire, not Apple, is responsible for product liability, regulatory compliance, and intellectual property claims
Apple and its subsidiaries are third-party beneficiaries and may enforce these Terms
You must comply with Apple's App Store Terms of Service.
Google Play Store: If you downloaded the Service from Google Play:
These Terms are between you and Lavendaire, Inc., not Google LLC
Google has no obligation to provide maintenance or support
Google is not responsible for the Service or its content
Google has no warranty obligation
You must comply with Google's Play Store Terms of Service.
App Store Refunds: For subscriptions purchased through app stores, refund requests must be submitted directly through Apple or Google.
Apple App Store: If you downloaded the Service from the Apple App Store:
These Terms are between you and Lavendaire, Inc., not Apple, Inc.
Apple has no obligation to provide maintenance or support
Apple is not responsible for the Service or its content
In the event of any failure to conform to warranty, you may notify Apple for a refund of the purchase price; Apple has no other warranty obligation
Lavendaire, not Apple, is responsible for product liability, regulatory compliance, and intellectual property claims
Apple and its subsidiaries are third-party beneficiaries and may enforce these Terms
You must comply with Apple's App Store Terms of Service.
Google Play Store: If you downloaded the Service from Google Play:
These Terms are between you and Lavendaire, Inc., not Google LLC
Google has no obligation to provide maintenance or support
Google is not responsible for the Service or its content
Google has no warranty obligation
You must comply with Google's Play Store Terms of Service.
App Store Refunds: For subscriptions purchased through app stores, refund requests must be submitted directly through Apple or Google.
General Provisions
General Provisions
Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement between you and Lavendaire regarding the Service.
Severability: If any provision is found invalid, it will be modified to the minimum extent necessary, and the remaining provisions remain in effect.
No Waiver: Our failure to enforce any provision does not waive our right to enforce it later.
Assignment: You may not assign these Terms. We may assign them to any affiliate or in connection with a merger, acquisition, or sale of assets.
Force Majeure: We are not liable for delays or failures due to causes beyond our reasonable control (natural disasters, wars, internet failures, government actions, third-party service failures).
Electronic Communications: By using the Service, you consent to receive electronic communications from us (service announcements, account notifications, subscription reminders, marketing emails). You may opt out of marketing emails. Electronic communications satisfy any legal requirement for written communications.
Export Controls: You agree to comply with all applicable U.S. export and re-export control laws.
Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement between you and Lavendaire regarding the Service.
Severability: If any provision is found invalid, it will be modified to the minimum extent necessary, and the remaining provisions remain in effect.
No Waiver: Our failure to enforce any provision does not waive our right to enforce it later.
Assignment: You may not assign these Terms. We may assign them to any affiliate or in connection with a merger, acquisition, or sale of assets.
Force Majeure: We are not liable for delays or failures due to causes beyond our reasonable control (natural disasters, wars, internet failures, government actions, third-party service failures).
Electronic Communications: By using the Service, you consent to receive electronic communications from us (service announcements, account notifications, subscription reminders, marketing emails). You may opt out of marketing emails. Electronic communications satisfy any legal requirement for written communications.
Export Controls: You agree to comply with all applicable U.S. export and re-export control laws.
Contact
Contact
If you have questions, comments, or concerns about these terms, please contact us by email at support@lavendaire.com or by mail at Lavendaire Inc. P.O. Box 296; Brea, CA 92822.
By using Resonance, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy.
If you have questions, comments, or concerns about these terms, please contact us by email at support@lavendaire.com or by mail at Lavendaire Inc. P.O. Box 296; Brea, CA 92822.
By using Resonance, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy.